Who we are
Our website address is: /.
Our legal name is: Octane Web Services
and Located at Ludhiana, Punjab, India.
We provide services to our clients for Mobile App Development, Web Development, Maintenance for App and Cloud Servers, Installations for software/scripts on cloud servers and many more, and we mostly work with international clients, usually UK, USA, Australia and UAE.
Internally we are small team of highly skilled developers and creative people who have worked into the industry for more than 10 years and till date everyone has their very long term clients who prefer them over anyone new.
What personal data we collect and why we collect it
We do collect only essential personal data like name, email, phone number and city/state/country location for identification and providing specialised services according to their location or to provide them with best possible solutions with tech stack or business ideas. We do collect phone/email/skype to communicate back to them and to communicate during the development/review process. There is no other data collection done or used or outsourced.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitorโs IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
You should also avoid uploading any personal photos over the website.
Contact forms
Contact forms are just for initiating the communication and the data related to contact forms or provided in contact forms is not used or outsourced anywhere else, rest of the communication is either from the official emails or live discussions on mutually accepted platforms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We currently do not use the analytics to offer any specialised service, It is for us to just know how much we are active in specific region of the world, and it is completely anonymous data with just rough information of location, like city/state/country
Who we share your data with
Your data with us is completely private, and is not shared with anyone under any circumstances. We still request you to do not share any sensitive information or data via website. If we need then we will ask you directly with explanation to why we do need it, and only if you consent it.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Otherwise no any data is shared or shown to anyone other than administrators on the website
Your contact information
Octane Web Services, Gill Chowk, Ludhiana, Punjab 141003, India
Email: admin(at)owsm(dot)io
Contact via whatsapp on website if you need immediate response
Additional information
How we protect your data
The data we have about you is completely private and nobody have access to it except the administrators, Instead of sharing your information through website or written form, we suggest you to share via trusted channels or video/voice calls, as there are always exceptions on web data, as it can be hacked/downloaded where we might not have any control
What data breach procedures we have in place
We strongly practice daily backups and avoidance for storing the data on website, and more of the website is for reference purpose, and we do practice personal data removal from website occasionally, while having useful data about active clients with us during development, and once the project is closed, we provide everything back to our clients and clear our records to avoid any data misuse or stealing
What third parties we receive data from
Currently we do not have any third parties from where we receive any data, we just have a strong network, where client gets a reference to us and we directly work with them.
What automated decision making and/or profiling we do with user data
There is no such automated decision making is in place on our website.
Industry regulatory disclosure requirements
We are a proprietorship firm with sole owner and having other people as contractors (mostly), if someone is on salary, they are having their term for their work, moreover we strongly practice Govt. of India Tax regulations and GST compliant Invoice is generated for each work done and reported to Govt. of India for the same.
We do not practice or believe in working unethical ways, so if you do not want to have GST invoice, sorry we can’t work with you.
As we currently only working with over the seas clients, we have letter of undertaking (LUT) under GST laws, and working as Export of Services only (No products imported or exported, only services related to Information Technology or Mobile App development)